Contract Type: Full-time, permanent
Location: Delhi
This position is an account management role managing a portfolio of partner agents. The key deliverable is to build and maintain relationships with the agents to position Study Group as the provider of choice of Higher Education programs. This includes achieving sales targets and a wide range of KPIs while creating a high-value collaboration with the network or partners.
ABOUT THE ROLE
- Development & execution of sales account plans
- Pipeline Management – Lead Generation, Conversion, Confirmation to Arrival (end to end student journey).
- Work alongside product sales and marketing to understand and identify market trends and opportunities for student recruitment
- Manage a strong partner network, ensuring adherence to SLAs to improve customers' satisfaction
- Recruit new agents and onboard them
- Represent Study Group and our brands at exhibitions and recruitment events
- Identify partner growth opportunities and risk profile – active management
- Provide high-quality product and process training to agents
- Monitor competitor activity enabling greater in-market competitor awareness and analysis
- Brand Enablement of our products in the region through our Agent Partners, Academic Partners and Digital channels, working closely with other associated teams.
- Work closely with our university partners for joint activities in local markets, providing market insights for product development.
ABOUT YOU
- B2B or Channel Sales experience preferred
- Knowledge of international education systems
- Customer-service orientated and consultative approach to selling
- Strong organisational skills and demonstrated ability to meet deadlines and targets
- Ability to work independently and as part of a team
- A commercially savvy product specialist with a successful track record in delivering results.
- Experience in successfully executing conversion and sales strategies.
- Experience identifying a customer’s business drivers and influencing their buying behaviour in line with a customer value proposition.
- Knowledge and understanding of the international student marketplace and the challenges within this industry.
- CRM knowledge, preferably salesforce.com
ABOUT US
Study Group is a leading international education provider that is dedicated and passionate about helping students around the world, creating a brighter future and reaching their full potential. With university partnerships and a variety of face-to-face, online, and hybrid study programmes, we are able to provide students with the resources and guidance they need to succeed. Our global network of offices and university partnerships ensure that students receive the best educational services available. Additionally, our Insendi platform enables us to deliver innovative, accessible, and intuitive digital learning experiences with the most advanced digital tools available.
ORGANISATIONAL COMPLIANCE
Study Group is proud of its high standards in safeguarding and recognises its importance in enabling the best possible student experience and outcomes. For successful applicants, the following checks will be conducted- Criminal Background Check (country-specific), x2 References, ID and Right to Work checks as well as Education Verification.
We are proud to be an equal-opportunity employer and we strive to create a diverse and inclusive workplace. We are committed to providing equal opportunities for all individuals, regardless of race, gender, religion, nationality, or any other factor. We believe that the best person for the job should be selected based on skills and experience alone. Your information will be kept confidential and stored securely. Please see our Privacy Policy.
