Associate Manager Solution Engineering DevOps

Job Description

Helping careers take flight. Reshaping an industry. Enable your career to be Made on Duck Creek.  

WHO WE ARE 

Duck Creek Technologies is the intelligent solutions provider defining the future of the property and casualty (P&C) and general insurance industry. We are the platform upon which modern insurance systems are built, enabling the industry to capitalize on the power of the cloud to run agile, intelligent, and evergreen operations. Our modern SaaS solutions help insurers set a new standard and revolutionize how consumers interact with insurance companies. 
  

Authenticity, purpose, and transparency are core to Duck Creek, and we believe insurance should be there for individuals and businesses when, where, and how they need it most. Our market-leading solutions are available on a standalone basis or as a full suite, and all are available via Duck Creek OnDemand. With more than 1,000 successful implementations to date, Duck Creek removes the IT burden for insurers so they can focus on the business of insurance.  

We have a flock of more than 1,800 employees across the globe and are proud to be a Flexible-First employer. We empower our employees with the choice to work from an office, from home, or on a hybrid schedule. Our flexible-first environment fosters productivity, inclusion, collaboration, and ensures a consistent employee experience regardless of location. 
 

If working in a fast-paced, rapidly evolving company that is transforming one of the world’s oldest and largest industries sounds exciting, let us know. We are excited you are considering Duck Creek as a future employer and hope you decide to join “The Flock”!  

To learn more about us, visit www.duckcreek.com and follow us on our social channels for the latest information – LinkedIn and Twitter.  

 
Title: Associate Manager - Solution Engineering (Devops)

WHAT YOU’LL DO 
 

• Acts as a lead engineer of DevOps program
• Designs, develops, implements, and manages the software development build, deployment, testing and release automated pipelines/processes to achieve scalable Continuous Integration/Continuous Deployment (CI/CD) objectives working independently
• Builds and tests automation tools for infrastructure provisioning working independently
• Introduces CI/CD processes, technologies and tools to all the engineering teams.
• Builds dashboards to monitor the status of applications and tools.
• Works closely with engineers of other specialties (including Cloud Engineers, Software Engineers, DBAs, Network Administrators) to ensure that business requirements are met, using the right tools for the job
• Develops and maintains moderate to high complexity technical documentation and processes
• Supports existing systems and automating root cause solutions
• Troubleshoots and supports moderate to high complexity build, test, and deployment incidents if they happen working independently
• Creates a conceptual design/architecture for medium scale and high complexity automation processes/software solutions
• Provides guidance and mentoring to more junior DevOps engineers
• Debugs and resolves high complexity software bugs or issues working independently and finds the real root cause and provides a fix without collateral damage.
• Writes automated unit and integration-level tests under own direction.
• Follows development standards and effectively demonstrates technical solutions to other developers in code reviews.
• Perform all other duties and activities as required.

WHAT YOU’VE DONE 

We’re in search of DevOps Engineer integrates people, processes, and tools to create reliable, scalable, and efficient solutions for our engineering teams by designing, developing, implementing, and managing the moderate to high complexity software development build, deployment, testing and release automated pipelines/processes, as well as creating a conceptual design/architecture for medium scale and high complexity automation processes/software solutions.

QUALIFICATIONS/REQUIREMENTS
 

Education and Work Experience:

• Bachelor’s degree, or higher education level, or its foreign equivalent, in Computer Science, Computer Information Sciences, and/or related field.
• Total Work Experience:  8+ years (Software development), 6 years minimum
• Leadership Experience: 2 years minimum, 4 years preferred
• Product Experience: 4 years minimum, 6 years preferred
• Domain Experience:  4 years minimum, 6 years preferred
   

Specialized Knowledge, Skills, and/or Abilities:

• Capable of XML/XSLT document design, Powershell, vbscript, JavaScript development,
• Expertise in automated build, deploy and test processes as well as package/dependency management
• Expertise in Object-oriented design, Java or .NET development, Relational OLTP queries and Relational database design
• Expertise in operating scripting language like Pearl, Ruby, etc.
• Expertise in developing and maintaining CI/CD process for OnPrem and SaaS applications by accessing tools like TeamCity, Azure DevOps, etc
• Expertise in operating Windows environment with good command over any scripting language such as Powershell, etc.
• Expertise in using configuration management tools like json, Puppet
• Expertise in installer/package creation using tools like Nuget, Wix etc.
• Expertise in building and handling VM’s, Containers utilizing tools like Azure Portal and DevTest labs, Kubernetes, Docker, etc.
• Expertise in building, designing and maintaining cloud-based applications with AWS, Azure, etc.
• Understands how the Duck Creek Suite operates with an understanding of all the applications.
• Excels in the ability to manage deadlines, communicate in a team, and operate independently with guidance
• Expert in how to estimate, analyze, and the Software Product Development Lifecycle with Agile methodology
   

Other Requirements:

• Travel: 0-10%
• Work Authorization: Legally authorized to work in the country of the job location.
• Physical: Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met

WHAT WE STAND FOR   

Our global company celebrates & leverages the differences each employee brings to the table. Our success is a direct result of an inclusive culture where opportunities to learn from one another occur regardless of title, seniority, or background. This collaborative and team-oriented approach is at the core of how we operate and continuously improve our products, services, and systems.  As such, Duck Creek is committed to providing equal opportunity to all employees and applicants – to recruit, hire, train, and reward employees for their individual abilities, achievements, and experience without regard to race, color, gender, religion, sexual orientation, age, national origin, disability, marital, military, or any other protected status.  

We strive to be an example to the world of inclusion, diversity, and equity in all things – where employees are free to be their authentic selves in the workplace and in the communities in which we live. We believe in leading by example and are proud of the diversity of our team and our shared commitment to our Core Values: We Prioritize Respect; We Listen; We Care; We Add Value; and We Lead. 

To learn more about our inclusive company culture, values, DE&I initiatives, and people, please visit: https://www.duckcreek.com/life-at-duck-creek/ 

Please let us know if you encounter accessibility barriers with our web content by sending an email to accessibility@duckcreek.com. 

Duck Creek Technologies does not accept, nor will we pay a fee for any hires resulting from unsolicited headhunter or agency resumes.