Job Summary:
We are seeking a visionary and hands-on Senior AI Technical Lead to spearhead our Generative AI initiatives
focusing on conversational bot development, prompt engineering, and scalable AI solutions. This role demands
deep technical expertise, strategic thinking, and the ability to lead and mentor a high-performing team in a
fast-paced, innovation-driven environment.
You will be at the forefront of designing and deploying cutting-edge GenAI systems that redefine how users
interact with intelligent agents.
What will you do:
AI & GenAI:
Design and implement scalable GenAI architectures for conversational bots and intelligent agents
Define the workflows for agent and conversational bots to solve various business problems
Architect solutions for multi-modal AI (text, image, voice) and retrieval-augmented generation (RAG)
Integrate the bots with various channel, including, WhatzApp, Instagram, websites, mobile, etc
Prompt Engineering & Optimization:
Develop and refine advanced prompt strategies for LLMs to ensure high-quality, context-aware responses for bots and agents
Build reusable prompt libraries and frameworks for internal use
Evaluate prompt performance using metrics like coherence, relevance, and factuality
Architecture & Patterns
Understand multilayered application architecture, micro-services, APIs and Kubernetes
Understand integration with multiple channels and communication platforms, for example, WhatzApp, Instagram, Facebook
Prior experience working on integration platforms, session management, data integration challenges, etc
Understand concepts around performance optimization across devices
Understand the overall release process and support teams in building a seamless release process.
Technical Leadership
Lead a team of 10 - 12 engineers, data scientists, and designers through agile development cycles
Drive technical roadmap, sprint planning, and code reviews
Foster a culture of innovation, experimentation, and continuous learning
Ability to drive delivery of applications working collaboratively with various stakeholders
Training and Evaluation
Work with various stakeholders to identify the data, versions, and ingestion of data into RAG
Create automation pipelines to process data for ingestion into RAG databases
Work on migration of data, validation, security and encryption
Stakeholder Collaboration
Work closely with product managers, UX designers & business leaders to align AI capabilities with user needs
Translate business requirements into technical specifications and deliverables
What will you bring:
Bachelor’s or Master’s degree in Computer Science, AI/ML, Data Science, or related field
8–10 years of experience in AI/ML development, with at least 2–3 years in GenAI or LLM-based
systems
Proficiency in Python, LangChain, Hugging Face Transformers
Understanding of bot frameworks such as RASA, BotPress or similar open or closed source
frameworks
Deep understanding of NLP, LLMs, embeddings, vector databases
Experience with cloud platforms (Azure) and containerization (Docker, Kubernetes)
Strong understanding of programming languages, such as python
About Red Hat
Red Hat is the world’s leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact.
Inclusion at Red Hat
Red Hat’s culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village.
Equal Opportunity Policy (EEO)
Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.
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