Applied AI ML Lead

Job Description
Out of the successful launch of Chase in 2021, we're a new team, with a new mission. We're creating products that solve real world problems and put customers at the center all in an environment that nurtures skills and helps you realize your potential. Our team is key to our sucess. We're value collaboration, curiosity and commitment.
As an Applied AI ML Lead at JP Morgan Chase within the International Consumer Bank, you promote the integration of artificial intelligence in financial services and enhance business decision-making. You will be at the forefront of AI innovation, leveraging cutting-edge techniques and unique data assets to create AI-powered solutions that automate processes and improve operational efficiency. This role offers a unique blend of artificial intelligence, particularly in Machine Learning (ML), GenAI, and software engineering, allowing you to develop impactful products that transform business operations.
In this position, you will leverage the latest advancements in LLMs, Machine Learning and artificial intelligence to design and implement AI applications that enhance decision-making and automate workflows. You will collaborate with cross-functional teams to create scalable AI solutions and effectively communicate the capabilities and benefits of AI to diverse audiences.
Job Responsibilities

• Develop and implement advanced AI models, focusing on Machine Learning and LLM Agents, to tackle complex operational challenges.
• Evaluate and articulate the impact of AI-driven solutions, ensuring alignment with strategic business objectives.
• Architect and oversee the development of ML, GenAI applications and intelligent agents to automate and optimise software engineering processes.
• Collaborate with senior stakeholders to identify strategic business needs and translate them into comprehensive AI solutions.
• Analyse large datasets to extract actionable insights, supporting data-driven decision-making at a strategic level.
• Ensure the robustness, scalability, and security of AI applications in a production environment, focusing on long-term sustainability.
• Stay abreast of the latest advancements in AI technologies, and drive their integration into our operations.
• Mentor and guide junior team members, fostering a culture of innovation, collaboration, and continuous learning.

Required qualifications, capabilities and skills

• Advanced degree in a STEM field, with significant experience in AI and Machine Learning applications.
• Proven track record of developing and implementing AI applications in a production environment with a focus on strategic impact and innovation.
• Deep familiarity with ML/AI frameworks and libraries, including Scikit-learn, PyTorch, Keras, Hugging Face and OpenAI.
• Extensive experience with generative AI models, particularly through cloud service APIs (e.g., OpenAI).
• Experience in integrating user feedback to create self-improving ML/AI applications.
• Strong understanding of data preprocessing, feature engineering, and evaluation techniques specific to ML/AI models.
• Excellent problem-solving skills with the ability to work both independently and collaboratively.
• Strong communication skills to effectively convey complex technical concepts to non-technical stakeholders.
• Strong Python development skills, emphasising code quality, reliability, and comprehensive testing practices.
• Experience in software engineering practices.

Preferred qualifications, capabilities and skills

• A Ph.D. is a plus but not required.
• Familiarity with cloud platforms (AWS) and their application to AI solutions.
• Experience in developing AI solutions using agentic frameworks.
• Experience fine-tuning LLMs with advanced techniques to enhance performance.
• Experience with prompt optimisation to improve the effectiveness of AI applications.
• Demonstrated ability to design and implement robust AI application architectures.

About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.