Application Support Engineer

Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Salesforce Administration
Good to have skills : NA
Minimum 5 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary: As an Application Support Engineer, you will be responsible for identifying and solving issues within multiple components of critical business systems. Your typical day will involve providing support for SAP ABAP Development and ensuring smooth functioning of the system. You will engage with various teams to troubleshoot and resolve issues, ensuring that all systems operate efficiently and effectively. Your role will also include monitoring system performance and implementing necessary updates to enhance functionality and user experience. Roles & Responsibilities: - Expected to be an SME. - Collaborate and manage the team to perform. - Responsible for team decisions. - Engage with multiple teams and contribute on key decisions. - Provide solutions to problems for their immediate team and across multiple teams. - Facilitate training sessions for team members to enhance their skills and knowledge. - Develop and maintain documentation related to system processes and procedures. Professional & Technical Skills: - Must To Have Skills: Proficiency in Salesforce Administration. - Strong understanding of system integration and data management. - Experience with troubleshooting and resolving application issues. - Familiarity with user support and training methodologies. - Ability to analyze system performance metrics and implement improvements. Additional Information: - The candidate should have minimum 5 years of experience in Salesforce Administration. - This position is based at our Mumbai office. - A 15 years full time education is required.

15 years full time education

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

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