The Application Manager leads a team supporting Advantest equipment, manages application support activities, and engages with customers on operational matters.
Job Summary & Responsibilities
This role focuses on people leadership, customer engagement, and cross functional coordination, ensuring that application support and tester hardware operations within customer laboratories meet business, quality, and operational objectives. The Application Manager acts as the primary escalation point for complex technical and operational issues, while driving continuous improvement and team capability development.
Key Job Responsibilities and Duties:
Team Leadership & Management
• Lead, mentor, and develop a team of application engineers supporting Advantest equipment across assigned customer accounts.
• Own resource planning, workload prioritization, and capability development for effective multi customer support.
• Conduct performance reviews, coaching, and career development planning.
• Foster a culture of accountability, collaboration, and customer focus.
Application Support Oversight
• Provide managerial oversight for pre-sales and post sales application support activities.
• Act as escalation point for complex issues such as correlation failures, yield impacts, test time concerns, or production instabilities.
• Guide teams on test methodologies, software capabilities, and best practices without direct hands-on programming responsibility.
• Ensure timely delivery of application training and technical workshops.
Customer & Stakeholder Engagement
• Serve as primary management interface for key customers on application and operational matters.
• Build trusted customer relationships to drive long term platform preference.
• Represent customer feedback internally and influence support strategies and improvements.
• Work closely with sales, service, and R&D management for cohesive customer support.
Operational & Strategic Contribution
• Drive continuous improvement initiatives across support processes and team effectiveness.
• Define and monitor operational metrics related to support quality and responsiveness.
• Contribute to regional or global application support initiatives.
Preferred QualificationsThe Application Manager – 93K Tester (Level 7) is a senior management role responsible for leading application support teams and overseeing the successful deployment, operation, and sustainment of Advantest 93K test solutions at customer sites.
Similar Jobs
Healthtech
The Manager, Application & Software Engineering leads software teams, manages project workloads, resolves issues, and fosters collaboration to ensure robust application functionality.
Top Skills:
Agile DevelopmentProject ManagementSoftware DevelopmentSoftware Engineering
Insurance
This role involves supporting data-driven decision-making in product development and customer service to maximize revenue. The Senior Data Analyst will build predictive models, analyze data, and mentor junior analysts while leading the analytics team strategically.
Top Skills:
Power BIPythonRSQLTableau
Information Technology
Responsible for managing web and mobile application projects, including planning, scheduling, resource allocation, and client coordination. Requires strong expertise in PHP and related technologies.
Top Skills:
AjaxAngularjsBitbucketGitJavaScriptJqueryLaravelMongoDBMySQLNode.jsPHPXML
What you need to know about the Delhi Tech Scene
Delhi, India's capital city, is a place where tradition and progress co-exist. While Old Delhi is known for its rich history and bustling markets, New Delhi is defined by its modern architecture. It's clear the region places a strong emphasis on preserving its cultural heritage while embracing technological advancements, particularly in artificial intelligence, which plays a central role in shaping the city's tech landscape, fueled by investments in research and development.
