The Analyst - QA will analyze and transform survey data into SPSS, support client projects, ensure timely deliverables, and collaborate across teams. Responsibilities include database management, quality control, and conducting in-depth quarterly analyses.
Responsibilities
ETA (Extract, transform and analyze) company level survey information into a SPSS database for standardized analysis (level one and level two) for our major benchmark surveys, performance studies and quick pools
Should have hands on experience in analyzing and manipulating primary data and provide insights out of the analysis
Support client projects with high quality client deliverables
Ensure Turn Around Time (TAT) targets for all requests are met
Interact with other team members to derive pertinent information for the request (Benchmarking team and other GRC functional experts)
Ownership of deliverables going out from Functional team to clients
Able to manage multiple projects
Prioritization of Requests by maintaining proper communication with internal client
Calculate, quality control, document, and securely store database metrics for revised version of our benchmark programs
Ongoing data mapping and reconciliation of questionnaire versions into current singular view all metrics
Quarterly in-depth analysis for the Executive Advisory Program Book of Numbers series
During the annual revision process, work with program leaders to develop comparative metrics
Work with program development team to create syntax for standardized reports
Work with the sales / service delivery team to identify subset of companies that meet the requirements for that particular client
Perform analysis to reconcile metrics based on client and consultant inquiries on an on-going basis
Assist sales force with an understanding of the demographics of the companies used to develop comparative metrics
Work with the service delivery team to develop and document syntax for standard and customized client specific analysis
Essential Skills
Job
Must have a strong desire to understand business drivers from a quantitative perspective
Appreciation and commitment to highest standards of quality for our core product
Applied quantitative analysis knowledge, should be familiar with SPSS and Advanced Excel, or other statistical analysis software programming experience, familiarity with SQL based data extraction and relational database fundamentals is desired, consulting experience a plus
Able to analyze data and form hypotheses and/or conclusion
Must possess excellent presentation skills including the ability to summarize key concepts in executive one page format
Should have the ability to summarize research and create a succinct and targeted response
Must be dynamic, flexible and possess perseverance skills
Proficiency in customer relationship management is essential
Excellent written and verbal communication, analytical and critical-thinking skills are essential
Should have expert knowledge on quantitative/ data analytics and research skills
Should be organized and focused on delivering research tasks within defined deadlines
Personal
Should have understanding of business objectives and organization structure
The candidate must have strong work ethics and trustworthiness
The candidate should work accurately with good attention to detail by maintaining confidentiality and integrity
Must be highly collaborative and team oriented with commitment to excellence
Ability to work under pressure to achieve the multiple daily deadlines for client deliverables, with a mature approach
Preferred Skills
Job
The candidate should have a good problem solving approach
Must be proficient in Microsoft Office (Advanced)
Self-motivated, fast learner with the ability to operate independently
Ability to thrive in a cross-functional team on business-critical projects
Good exposure to statistical analytics tools desirable
Must have interest and knowledge on SG&A activities across different industries
Personal
Demonstrate proactive thinking
Negotiation and persuasion skills are required to work with partners and implement changes
Have the ability to work under stringent deadlines and demanding client conditions
Should have strong interpersonal relations and business acumen
Top Skills
Advanced Excel
Spss
SQL
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