Job Title:
Advisor IIWork Type:
PermanentLocation:
DLF Downtown, Sector 25A Phase 3, Block 3It’s more than a career at NAB. It’s about more meaningful work, more global opportunities and more innovation beyond boundaries .
Your job is just one part of your life. When you bring your ideas, energy, and hunger for growth, you’ll be recognised and rewarded for your contribution in return. You’ll have our support to excel for our customers, deliver positive change for our communities and grow your career.
NAB has established NAB Innovation Centre India as a centre for operations and technology excellence to support NAB deliver faster, better, and more personalized experience to customers and colleagues.
At NAB India, we’re ramping-up and growing at a very fast pace. Our passionate leaders recruit and develop high performing people, empowering them to deliver exceptional outcomes to make a positive difference in the lives of our customers and our communities.
Your New Role:
- Establish and uphold engineering standards across design, build, testing, deployment and operational support for N3 DevOps.
- Ensure all solutions align with approved architecture, data patterns, security requirements and platform guardrails.
- Strengthen delivery quality through CI/CD practices, automated testing, code reviews and disciplined release management
- Supporting solutions built by the N3 team in production and managing velocity of level 1, 2, 3 support (within SLAs)
- Equip L1 with runbooks, dashboards, alert guides, FAQs and SOPs for known issue resolution.
- Strengthen L2 triage for pipelines, platform health, job reruns, configurations, access and initial fixes.
- Provide L3 oversight for complex platform, application, data quality, performance and integration issues.
- Reduce ticket ageing, repeat incidents and avoidable escalations through knowledge, automation and self-service.
- Ensure quality handovers with clear notes, timelines, pending actions, impact and ownership.
- Conform with all internal operating procedures relevant to the position.
A diverse and inclusive workplace works better for everyone:
Our goal is to foster a culture that fills us with pride, rooted in trust and respect. NAB is committed to creating a positive and supportive environment where everyone is encouraged to embrace their true, authentic selves. A diverse and inclusive workplace where our differences are celebrated, and our contributions are valued. It’s a huge part of what makes NAB such a special place to be.
More focus on you:
We’re committed to delivering a positive experience for our colleagues and a workplace you can be proud of. We support our colleagues to balance their careers and personal life through flexible working arrangements such as hybrid working and job sharing and competitive financial and lifestyle benefits. We invest in our colleagues through world class development programs (Distinctive Leadership and Career Qualified in Banking), and empower you to learn, grow and pursue exciting career opportunities
Join NAB India:
This is your chance to join NAB India and along with your experience and expertise to help shape an innovation driven organisation that focuses on making a positive impact in the lives of its customers, colleagues and communities
To know more about us please click here
To know more about NAB Global Innovation Centres please click here
We’re on LinkedIn: NAB Innovation Centre India
NAB Gurugram, Haryana, IND Office
Gurugram, India
