Jobs at Valocity

Leads customer onboarding, implementation, training, support, and platform adoption for lenders and valuers in India. Manages customer relationships, governance reporting, KPIs, SLA performance, issue resolution, product feedback, valuer engagement, and process improvements. Supports marketing, business development, and product teams while using data and analytics to improve efficiency, customer satisfaction, retention, and revenue growth.

Leads Azure infrastructure security, governance, compliance evidence, customer technical assurance, audits, vulnerability remediation, and cloud resilience. Operates and reviews AKS, networking, identity, monitoring, and security controls; administers Vanta integrations; supports ISO 27001 and SOC 2 audits; explains architecture to banks, customers, auditors, and senior stakeholders; and coordinates disaster recovery, risk treatment, and remediation activities.