Jobs at Bloomreach

Drive the Search product roadmap at Bloomreach, focusing on AI, personalization, and data-driven decisions while ensuring customer engagement and market readiness.

Lead a team of engineers to evolve the architecture and strategy of the AI Search platform, ensuring high-performance search systems meet strict operational metrics, while nurturing talent and fostering a collaborative culture.

Manage end-to-end order-to-cash activities: timely booking and billing, validate contracts per Bookings Policy, reconcile Salesforce opportunities to ERP sales orders, support AR and revenue accounting, handle credits and tax/compliance checks, provide reporting, and partner with cross-functional teams to improve processes and meet month-end close deadlines.

The Backend Software Engineer will enhance Bloomreach's search infrastructure, develop performance metrics, and utilize machine learning for anomalies detection and relevance improvements.

Lead the architecture and evolution of Bloomreach's Search platform, mentoring engineers, shaping technical strategy, and ensuring system performance and scalability.

Serve as first contact for Loomi Platform L1 support: own end-to-end tickets, diagnose technical issues, maintain ticket hygiene and SLAs, create KB articles, participate in 24x7 on-call rotation, and escalate or hand over with clear context while communicating empathetically to customers.