Jobs at Agilent Technologies

Provides technical expertise throughout the customer lifecycle, including presales consultation, solution demonstrations, requirements analysis, SLIMS configuration, plugin development, instrument integrations, implementation, training, troubleshooting, and customer support. The role also leads project delivery, scripts laboratory tools into an integration framework, manages customer escalations, and collaborates with product, R&D, marketing, and support teams. Extensive travel is required.

Plans and executes regional marketing programs for India and South Asia Pacific, supporting funnel generation and sales across applied markets. Tailors global campaigns, develops region-specific initiatives, analyzes market and competitor trends, coordinates customer communications, consolidates business metrics, identifies opportunities, and supports sales teams. The role requires understanding analytical technologies including chromatography, mass spectrometry, and spectroscopy, along with collaboration across business units, senior management, sales channels, and customers.

The Solution Support Manager drives service organization strategies for complex business solutions, enhances customer experience, and leads talent development while ensuring operational efficiency and revenue growth.