Oversee 24x7 incident management to minimize service disruption and restore services within SLA. Coordinate cross-functional teams, set up technical/management bridges, produce post-incident reports, maintain documentation repositories, support problem management, and follow Ericsson business continuity and handover procedures.

Develops and integrates radiating components and passive radiation-pattern structures for multiband base-station antennas. Responsibilities include 3D and 2D electromagnetic simulation, prototype RF measurements, performance optimization, troubleshooting, technical documentation, and supporting the product lifecycle through mass production. The role collaborates with international cross-functional teams and requires relocation to Rosenheim, Germany.

Implement, configure, and support SMAX in cloud-native Kubernetes or OpenShift environments. Provide L2/L3 ITSM production support, resolve incidents within SLA, perform root cause analysis, and support deployments, patches, and upgrades. Manage integrations with enterprise tools and backend components including PostgreSQL, Elasticsearch, and Kafka. Develop SQL queries, reports, dashboards, and KPIs while performing data validation, reconciliation, and basic performance tuning. Drive automation, troubleshooting, and platform improvements.