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Taboola

Publisher Platform Support Engineer

Reposted 13 Hours Ago
Be an Early Applicant
Hybrid
Gurugram, Haryana
Junior
Hybrid
Gurugram, Haryana
Junior
As a T2 Technical Support Engineer, troubleshoot complex technical issues for publishers, collaborate with cross-functional teams, and mentor Level 1 engineers.
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Realize your potential by joining the leading performance-driven advertising company.

Role Overview

The Publisher Platform Support Engineer serves as the primary technical escalation point for complex publisher-side issues involving integrations, performance, and platform behavior. This role requires deep technical expertise, advanced troubleshooting capabilities, and strong cross-functional collaboration to ensure seamless delivery and top-tier performance of Taboola solutions.

Key Responsibilities
  • Diagnose application/website performance issues by reviewing logs, debugging code, and identifying root causes.
  • Lead high-severity investigations with full ownership and end-to-end resolution.
  • Provide R&D/Product/Business teams with clear reproduction steps, logs, and structured test cases.
  • Manage technical escalations such as cookie-sync discrepancies, implementation errors, crashes, and script conflicts.
  • Mentor Level 1 engineers; deliver training to improve team technical capability.
  • Identify recurring issues and collaborate with L3, Product, and R&D for scalable long-term fixes.
  • Develop internal tools, automation, and AI-driven workflows to improve operational efficiency.
  • Coordinate with business units to ensure smooth resolution of client-facing issues.
Requirements
  • 2+ years hands-on experience with HTML, CSS, JavaScript, Node.js.
  • Advanced SQL skills, including design and optimization of complex queries.
  • Strong understanding of browser rendering internals, page load lifecycle, DOM, and performance optimization.
  • Expertise with Chrome DevTools (cookies/storage, heap analysis, performance metrics, waterfalls, console/network debugging).
  • Solid knowledge of HTTP/HTTPS and debugging tools (Charles Proxy, Proxyman, Postman).
  • Proven ability to create technical solutions, internal tools, and reports.
  • Analytical mindset with strong pattern recognition and root-cause analysis capability.
  • Clear communication skills for both technical and non-technical stakeholders.
  • Ability to multitask, meet deadlines, and work in fast-paced environments.
  • Self-motivated, collaborative, and flexible for rotational shifts/on-call.
Bonus Skills
  • Experience with website development and troubleshooting.
  • Familiarity with iframe issues and Google Ad Manager (GAM).
  • Basic React knowledge.
  • Understanding of Google Analytics and user-data insights.
  • Exposure to Java technologies.
Why Taboola?

If you ask Taboolars what they love about working here, they’ll tell you that they’ve been empowered to realize their full potential while growing and learning from and with smart and talented people. They’ll also share more about:
Adam Singolda, Taboola Founder and CEO says: “You can copy anything from another business but you can’t copy a company’s culture.”

  • Well-being: [See region-specific Well-being bullets here]
  • Flexibility: We offer a hybrid work schedule with 3 days in-office and the option to come in more often if desired.
  • Work with some of the biggest names: Our publisher partners include Yahoo, Conde Nast, Fox Sports, NBCU, ESPN, CBS, and E! Online. Our advertiser clients include Wells Fargo, Honda, Pinterest, Expedia, and Honda.
Ready to realize your potential?

Taboola is an equal opportunity employer and we value diversity in all forms. We are committed to creating an inclusive environment for all employees and believe such an environment is critical for success. Employment is decided on the basis of qualifications, merit, and business need.

Learn more about #TaboolaLife on LinkedIn, Facebook, Instagram, X, YouTube, & the Taboola Life Blog.

About Taboola

Taboola empowers businesses to grow through performance advertising technology that goes beyond search and social and delivers measurable outcomes at scale.
Taboola works with thousands of businesses who advertise directly on Realize, Taboola’s powerful ad platform, reaching approximately 600M daily active users across some of the best publishers in the world. Publishers like NBC News, Yahoo, and OEMs such as Samsung, Xiaomi and others use Taboola’s technology to grow audience and revenue, enabling Realize to offer unique data, specialized algorithms, and unmatched scale.
By submitting your application/CV, any personal information you provide will be subject to Taboola’s Candidates Data Policy. Please review our policy carefully before submitting any of your personal information. You may contact us at [email protected] with any questions about how we collect or use your personal information, or your applicable rights.

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Top Skills

Charles Proxy
Chrome Devtools
CSS
Google Analytics
HTML
Java
JavaScript
Node.js
Postman
Proxyman
React
SQL

Taboola Delhi, Delhi, IND Office

Delhi, India

Taboola Gurugram, Haryana, IND Office

Taboola Gurgaon, India Office

7th Floor, Tower-A, DLF Building No. 6,DLF Cyber City, Gurugram, Gurgaon, India, 122002

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